STARS Contacts & Resources
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Contacts
Please refer to the table below to direct your questions to the right place:
QUESTION OR SUPPORT ISSUE | CONTACT |
---|---|
Program related questions/feedback:
|
Please e-mail learningsolutions@lists.stanford.edu |
Support issues:
|
Submit a help ticket |
Access requests:
|
Access requests should be submitted through the Director of Finance (DFA) supporting your organization. Directors of Finance (DFAs), submit a help ticket. Include within the HelpSU ticket a list of names and Sunet IDs of individuals to set up. Please specify if they should be set up the Assignor page and/or the STAR Track Reporting. For Supervisor Assignment activation, please supply the departments you wish to activate (if a parent department is supplied, all child departments will be activated). |
Resources
Please find job aids and additional resources in the sections below.
Resources for Assignors
- Assign Learning Job Aid: detailed instructions and tips for role-based assignors
- Objective Checklist: configurable checklist form
Resources for Supervisors
- Assign Learning for Team Job Aid: detailed instructions and tips for supervisors
- Objective Checklist: configurable checklist form
Resources for Compliance Reporting
- Compliance Reporting Job Aid: instructions and tips for using STARS Track reports